Believe It??? Buy More – Pay Lower Shipping Cost
To import from abroad, “Shipping Cost” is one major concern that many craft importers always feel worried.
We always clarify many craft importers that shipping cost will be calculated from both actual and volume weight and it would be charged from which one that is larger.
We also alert that average shipping cost per pack will be lower once you buy more and more…. Many customers tried to do it and they can prove that IT IS CORRECT!!! How about your thought….Do you believe it or not????
Let give us a chance to show you one case that SentPlus Handicraftmall discussed with the one scrapbooking business from the US who placed the order with us to prove that when you buy more, you will pay the lower shipping cost than buy as the small order.
After read all below case, please do not hesitate to contact usat , if you have any question about shipping cost.
PS : Let us keep our customer name as the secret by calling our customer as “Scrapbooker” instead.
Here is the real sample case of the order list that “Scrapbooker” submitted to us.
Dear Scrapbooker :
Thanks for placing an order with SentPlus Handicraftmall. Your confirmation number is listed below. Please keep this for your records.
Confirmation # : 2007042500xxx
Subtotal : US$503.44
Discount : US$-25.17
Bonus Redeemed : 0 Bonus Balance: 0
Tax : US$0.00
Shipping : US$0.00 (Quote Back Later)
Order total : US$478.27
Special Instruction : I will review the shipping quote you send me & get back to you on if I want to place the order. I will be sending you the seperate email on the cutting and packing details. Thanks for all the help - Scrapbooker
Note: Currency = US Dollars
ORDER_DETAIL:
Item # : 1 Part No. : MP015B
Product Name : Handmade Paper - Plain Color : Black
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 2 Part No. : MP015B041
Product Name : Handmade Paper - Plain Color : Chocolate
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 3 Part No. : MP015BR015
Product Name : Handmade Paper - Plain Color : Light Mocha
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 4 Part No. : MP015C2
Product Name : Handmade Paper - cream # 2
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 5 Part No. : MP015NR15
Product Name : Handmade Paper - Plain Color : Tan
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 6 Part No. : MP015W-350
Product Name : Handmade Paper - Plain color : White plain color (Rough Texture , Thickness : 150 gsm)
Qty : 116 Unit Price : US$0.62 Total : US$71.92
Item # : 7 Part No. : MP015Y
Product Name : Handmade Paper - Plain Color : Yellow Plain Colour
Qty : 116 Unit Price : US$0.62 Total : US$71.92
The discussion between SentPlus and our customer “Scrapbooker” about Shipping cost
Dear Scrapbooker,
Thank you so much for the new order that you submitted with us.We acknowledged to your requirement to cut all paper that you order to A4 sizethen packing them by pack of 10 sheets (individual color)
Regarding to the shipping cost, let give us one more time to calculate total ship weightof this order after cutting to size that you required and we will update to you soonto approve before starting our production process.Thank you.
Thank you. I look forward to hearing back from you.Scrapbooker
Dear Scrapbooker,
We have just got the information about shipping from our production and let me update to you as following :
Shipping cost >> Courier FedEx
>> After calculated total ship weight of this order after cut all paper to A4 size and pack them by pack of 10 pieces as you required, shipping cost of this shipment will be US$994.15
Average shipping cost / piece
>> You may feel that why shipping cost is rather high? So, let give us a chance to clarify as these :
1.Product specification
-- As we informed you that we will ship you the beautiful texture, thicker and fluffy look paper. The thicker paper is the cause to the high shipped weight of this order.
2.Average shipping cost / piece
-- Besides, the clarification about product specification, let me show you the average total cost per piece of the paper that your order as following detail :
>> There are 7 items that you order (116 sheets of each items), there are all 812 full sheets.
>> To cut all paper to A4 size, you will get all 4,060 pieces (5 pieces for 1 full sheets).
>> To pack the paper by pack of 10 pieces, you will get all 406 packs.
>> Shipping cost of this shipment is US$994.15, it means that average shipping cost per piece is US$0.24.
>> Total product cost of this shipment is US$503.44, it means that average product cost per piece is US$0.12.
>> The average total cost include shipping per piece is US$0.36.
>> Anyway, we would suggest you that if you place order for more larger quantity than this first time, average shipping cost per piece will be more and more reduced than this. (This is for your reference info because I know this is the first order that you would like to prove our product quality)
As above, would you please advise us that the shipping cost that we quoted could be accepted or not?If you accept for this shipping cost, total cost of this order will be US$1,472.42, their detail are :
>> Product cost : US$503.44
>> Discount (5%) : US$25.17
>> Product cost after discount : US$478.27
>> Shipping cost : US$994.15
>> Grand total : US$1,472.42
Payment Policy Let me bother your worth timing with the payment information that could be clarified as below : 1.For our existing customer
* The payment would be charged first for 50% deposit payment from the product cost and for the rest of them include shipping cost would be charged again once the order is ready to ship out. 2.For the new customer
* In case of new customer who have just placed the first order with us. Once we received the new order with credit card detail, we will check order detail with our inventory, update the status of that order to customer and we will charge the payment before starting our production process.
* In the past, we use the same process for both existing and new customer, charge payment once order is ready to dispatch. But there are many times that we faced with the problem with new customer (deal at first time), and some existed customer, the problem is once we finished packing their order, their payment is declined and once we contacted them, there is no response back from them. So, we have to unpack all parcel and bring all product back to our stock again.According to the above problem, once we received the new order from the new customer and existed customer.We have to charge them first before production process.As all above, if you accept for the above shipping cost, please give us the authorization to charge your credit cardwith the amount US$1,472.42 that we concluded to you.Sample - Handmade Paper Plain Color
>> As we have discussed together about the sample of handmade paper plain color, please be informed that we will ship you one sample set with this shipment by free of charge also.Please be informed accordingly.Looking forward to hearing your advise soon.Thank you.
I would like to be able to keep my cost per sheet no more than $.32 cents per sheet. How do I go in & add to my order to get another quote back? Do I just need to cancel this one & place another one? Thanks so much for helping me out on this first order.
No need to cancel your previous order, if you would like to add any items,please list out the product code and their quantities to us.After received your list, we will conclude new total cost include shipping for you toapprove before starting our production process.Looking forward to hearing from you soon.Thank you.
How are you today?We hope you had the happy weekend, right?
Mention to our last communication about the additional items that you would liketo add with you order. Do you have any progress about this issue?
Please list out the items that you required and their quantities to us by emailso that we can forward to our production and conclude the revised total costinclude shipping to you to approve before starting our processing.
Looking forward to hearing from you soon.Thank you.
Oh yes – I had a wonderful weekend. I had family come in for a visit and my grandson’s 1st birthday party. So sorry I didn’t get back to you sooner.
These are the items I would like to add to my order in addition to what I already ordered. Just let me know the quote back on the shipping and I will let you know. MP015C - Handmade Paper - Plain Color: Cream – 100 sheets MP015NR20 - Handmade Paper - Plain Color: Mid Red – 50 sheets MP015NR09 - Handmade Paper - Plain Color: Sky Blue – 50 sheets MP015NR15 - Handmade Paper - Plain Color: Tan – 50 sheets MP015NR04 - Handmade Paper - Plain Color: Gray – 50 sheets MP015G - Handmade Paper – Plain Color: Dark Green – 50 sheets MP015C2 - Handmade Paper - cream # 2 – 50 sheets MP015BR015 - Handmade Paper - Plain Color: Light Mocha – 50 sheets MP015B041 - Handmade Paper - Plain Color: Chocolate – 50 sheets MP015BR267 - Handmade Paper - Plain Color : Dark Khaki – Sample pieceA total of 500 more sheets and 1 sample
May I send the best wishes to your grandson on his 1st Birthday.......
Back to our discussion about the additional item, now we acknowledged toall your list that would like to add with your order # 2007042500xxx. All additional items will be cut to A4 and pack by pack of 10 sheets like your original order.
I have already forwarded your list to our production and we will updateto you soon for the revised total cost include shipping.
By the way, there is one paper code that you need 1 sheet to be the sample ; MP015BR267.As we have ever informed to you that we will ship you also for the sample swatch of handmade paper - plain color, so it is no need to add 1 sheet of MP015BR267with this shipment
After calculated the shipping cost regarding to your additional items, it is the good news to update that shipping cost is too much reduced.Please find the reference detail of this order as below :
1.Product detail
>> Your previous order # 2007042500228 : there are all 812 full sheets.
>> Additional items : 500 full sheets.
>> Total paper quantities that you ordered : 1,312 full sheets.
2.Cutting and packing
>> All paper will be cut to A4 size (from 1 full sheet, you will get 5 pieces of A4 size). -- There are all 6,560 pieces of A4 size.
>> All paper will be packed by pack of 10 pieces (individual color)
-- There are all 656 packs.
3.Product cost
>> Original product cost from order # 2007042500228 : US$503.44
>> Additional product cost regarding to the additional paper : US$310.00
>> Total product cost of this order : US$813.44
>> Discount 5% : US$40.67
>> Final product cost after discount : US$772.77
4.Shipping cost >> Previous shipping cost : US$994.15 >> Revised shipping cost for all 1,312 full sheets : US$738.83You may be doubt that why the revised shipping cost is less than the previous one??It is because of the additional items and additional ship weight of this shipment.For courier (FedEx), shipping cost for the larger shipment will be cheaper thanthe smaller shipment.
5.Total cost include shipping of this shipment is US$1,511.60Additional info
>> Average shipping cost per 1 piece of A4 size is US$0.11
>> Average product cost per 1 piece of A4 size is US$0.12
>> Average total cost include shipping per 1 piece of A4 size is US$0.23
6.Status update for this order
Date
Total order (items)
Complete (items)
Not complete (items)
Complete (%)
Expected finish date
May 1'07
16
7
9
43%
May 16'07
Please review all above detail that I concluded and please give us the authorization to charge your credit card for all amount total US$1,511.60.Please be informed accordingly.Looking forward to hearing from you soon.
Yes, please put my order thru. That is great that the price came down so much. After I receive my shipment and can see the quality and color, I will be ordering more colors in the future. The success of my whole business depends on the quality my paper. A nice thick paper that isn’t brittle is what I need.
Thank you so much. I look forward to doing more business with you in the future.
Thank you so much for kindly replied to my conclusion.We will charge all payment US$1,511.60 and start our production nowand if there is any progress for your order, we will update to you later.
You're welcome.We are also excited to have a chance to serve your business.Once your order is shipped out, we will update to you later for the shipment tracking no.